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FAQ

What documents are needed to visit the dentist?

To visit the dentist, you must have with you a passport or other identity document, as well as a medical card, if you have already contacted us before. If you come to us for the first time, we will fill out a medical history for you according to the questionnaire that you will fill out when registering. In the questionnaire you will provide your personal data, as well as information about your health, allergies, medications taken and other important factors. 

How to prepare for a visit to the dentist?

To prepare for a visit to the dentist, you must adhere to the following recommendations:

  • Before use, brush your teeth and mouth with a toothbrush, floss and mouthwash.
  • Do not eat or drink anything an hour before the dose, so as not to distort the results of the diagnosis and not to cause a gag reflex. 
  • Do not smoke or drink alcohol a few hours before the dose, as this may adversely affect your health and the quality of treatment.
  • If possible, avoid wearing dark or brightly colored clothes, as it can be difficult for the doctor to assess the color and shade of the teeth.
  • If necessary, change clothes, towels, wet wipes and other hygiene products so that you can refresh yourself after the procedures.
  • If you have a chronic illness, are pregnant or have other medical conditions, inform your doctor in advance so that he or she can choose a safe and effective treatment for you.
What are the contraindications to visiting the dentist?

In most cases, a visit to the dentist has no contraindications and can be carried out at any time. However, in some cases, you may be advised to postpone the visit to the dentist or undergo additional examinations. Such situations include:

  • Acute infectious diseases such as influenza, SARS, sore throat and others that can cause complications or be transmitted to other patients or doctors.
  • Acute inflammatory processes in the oral cavity, such as stomatitis, gingivitis, periodontitis, etc., which can be aggravated during dental procedures.
  • Allergic reactions to drugs, substances or equipment used in dentistry that can cause anaphylactic shock or other serious consequences.
  • Pregnancy, especially in the first and third trimesters, when dental procedures can adversely affect the development of the fetus or lead to premature birth.
  • Blood clotting disorders such as hemophilia, thrombocytopenia and others that can cause bleeding or hematomas during dental procedures.
  • Cardiovascular diseases such as coronary artery disease, hypertension, arrhythmia and others that can worsen due to stress, pain or exposure to medications.
  • Mental disorders such as depression, anxiety, phobias and others that can cause panic, aggression or uncontrolled behavior when visiting the dentist. 

If you have any contraindications to visiting the dentist, be sure to inform the doctor in advance so that he can take the necessary measures and choose an alternative method of treatment for you.

What guarantees do you give to your services?

We provide you with guarantees regarding the quality and results of our dental services, as well as the service life of our prostheses, implants, fillings and other materials. The warranty period depends on the type of service and can vary from 6 months to 10 years. We also provide you with a money-back guarantee if for some reason you are not satisfied with our activities. We are confident in our professionalism and responsibility and strive for complete customer satisfaction. 

How to care for teeth after dental procedures?

After dental procedures, it is important to follow the rules of hygiene and dental care to ensure rapid and successful healing, as well as to avoid possible complications. Depending on the type of procedure, we give you individual recommendations, which may include the following points:

  • Rinse your mouth several times a day with warm water or a special solution, especially after eating.
  • Avoid biting and crushing on the side of treatment until the effect of anesthesia disappears and the wound heals.
  • Eat soft and easily digestible foods, avoiding hot, cold, sour, sweet, spicy and hard foods.
  • Do not smoke or drink alcohol, as this can slow down the healing process and cause inflammation or infection.
  • Follow the regimen of drugs prescribed to you, such as antibiotics, anti-inflammatory drugs or painkillers.
  • If you have swelling, bleeding, pain or other unpleasant symptoms, please contact us by phone or come to our clinic for examination and treatment correction.